Jam ICT

Product innovation, development and management.

Jam can provide your business with expertise in innovation, product and proposition delivery - enabling you to rapidly translate technology into new revenue streams.

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» Customer Proposition Development
» New Product Development
» Channel development & management
» Launch, Operational & Programme Management
» Business Start-Up and Innovation
» Business Transformation & Change Management

» Business Strategy Development
» Board Advisors
» Leadership Development
» Governance & Structure

» Associates
» Partners
» Training
» Raising Money
» Interim Search

Jam provides real business benefits with a strong return on investment:

Shorten the time from products to revenue enhancing competitiveness and profitability.

Reduce the pressure of having to manage multiple complex products ensuring high quality end-to-end delivery.

Have more time to spend giving top priority to meeting customer satisfaction in order to consistently create maximum value.

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Customer Proposition Development

At Jam ICT, we specialise in delivering outstanding new products and propositions to market through our own proven methodology, real world experience, pragmatism and creativity. Jam's customer propositions are world beating. Our approach has been behind some of the most successful global propositions in the last 10 years having won awards, been used by over 33 million paying customers and delivered billions in revenue and shareholder value to our clients.

New Product Development

Getting products out to market on time and to the required specification is a known business challenge with scope creep and unforeseen problems getting in the way. Jam's approach to New Product Development starts with a clear account of what the customer really wants and tracks the product benefit delivery above and beyond the traditional approach of just tracking feature delivery. As a result Jam ICT have been instrumental in developing and delivering a number of game changing global products that were on time, within budget and delivered real customer benefits.

Channel development & management

Finding the right way to reach your customers and increase sales potential can be a challenge, but Jam have the expertise to help you really understand your customer's buying preferences both today and how they may choose to buy in the future. From a detailed analysis of your customer's needs and behaviours Jam can help you to identify the most appropriate routes to market, both direct and indirect, and even to undertake a “health check” and suggest new routes or partners not previously considered. Furthermore, Jam can advise on how to approach potential resellers or distributors both in the UK and overseas, how to structure partnership agreements and even assist in opening up new channels. Through our comprehensive associate programme we can also provide deep sales expertise to maximise the effect of the sales effort once the channels to market have been created.

Launch, Operational & Programme Management

Having great ideas is fun but launching them as fully fledged products and services is a skill all on its own. The Jam team have been taking ideas to market for over 20 years with a number of significant major global product launches to our name. Whether it is a simple product enhancement or an industry changing idea, Jam has done them all.

We don't just leave the party at the launch as we have extensive experience in running the business operations that make products really happen in the market including all aspects from customer care, logistics, procurement, finance and sales.

Business Start-Up and Innovation

At Jam we have a track record of getting businesses off the ground or getting complex new ideas going within established businesses. Understanding the tricks of the trade and potential pitfalls can only come from people that have been through it numerous times. In working with Jam to get your business established you can be assured of improved times to market and of getting the maximum potential from your idea.

Over several years we have established excellent links with the government business support network and regularly act as advisors to high growth technology businesses on behalf of the UK government. If you have an interesting idea or need to get innovation up the agenda of your business please get in touch.

Business Transformation & Change Management

Moving an organisation from one way of thinking and acting to another is a cornerstone of Jam's practice. Our tried and tested approached has been used in a number of significant companies and includes the complete shift of global technology enterprises from being feature led to being customer led. Knowing how companies, teams and individuals respond to change is in our DNA and it is this understanding coupled with a track record in change management that provides realistic, rapid and results driven change.

Business Strategy Development

Knowing what you want to achieve is one thing, but understanding how you get there is another. Jam can provide your business with the assistance that you need to maximise your potential, working with you to develop and test potential strategies before you commit to the most appropriate. Using proven techniques to analyse the business challenges facing your business, the complications you may face and the outcome that you wish to achieve, Jam can bring impartiality and objectivity to your decision making, ultimately delivering stronger revenue growth and better bottom-line performance.

Board Advisors

Jam's Exec Team has held Board roles on some of the world's largest organisations both in the UK and abroad. Jam ICT continues to support a number of businesses with strategy, governance and direction delivered with impartiality and objectivity through board advice. Whether as an ad-hoc trusted sounding board or as Non Exec on the Board Jam is able to support your business as you need it.

Leadership Development

The team at Jam have helped countless business leaders become more effective whether through facilitation, stakeholder management, effective communications, business strategy or leadership coaching. Individuals and as a result their organisations have been shown to achieve great results through working with Jam.

For more in depth Leadership Development Jam has partnered with the foremost Leadership Development company in the UK, New Generation Leaders, to provide an extensive suite of services. Details of their services can be found via the partners section on this web-site.

Governance & Structure

Business structures and governance can take on a life of their own appearing to leave little time to run your business. At Jam we understand this challenge and bring pragmatic approaches to ensuring best in class governance and business control balanced with operational efficiency.

The Directors at Jam bring their experience of holding Board roles on some of the world's largest international companies and having been involved in “around the kitchen table” start-ups. Jam can also support your business through Non-Exec support or provide connections to some of the best Non-Exec teams in the country giving you all the necessary skills to ensure your business can achieve its goals whilst maintaining control.

Associates

The key to success is often having access to the right expertise at the right time, and at Jam as well as our full time consultants we can introduce our associates should it be required. Our network of associates includes individuals with experience in business startups to FTSE 100 board roles, and covers the following areas:

- Product marketing
- Customer experience
- Brand
- Marketing communications
- Programme management
- Channel marketing
- Sales
- Technical / software development

Please talk to us about your requirements and we will introduce you to the expertise that you need.

Partners

The Human Chain - Management Consultancy

www.thehumanchain.com

Empathise Ltd - Design-led Customer Experience

www.empathise.net

Charles Russell LLP - Legal including IP and Corporate Law

www.charlesrussell.co.uk

New Generation Leaders - Change and Leadership Transformation

www.newgenerationleaders.com

Product Focus - Product Management Training

www.productfocus.com

Seren Partners - Service Design Consultancy

www.seren.com

Contact Jam Today

Training

Teach someone to fish and they have food for life. This is also true of Jam's approach to providing consultancy services which means that you get the best value for money and we get to see a project really grow and take on a life of its own once we're gone. At the end of each assignment we will discuss your training requirements and where needed we will create a training programme for your team. Training can be product specific but tends to be based on an approach that can be reused time and time again.

For more detailed training requirements Jam has partnered with the foremost Product Management Training Company in the UK, Product Focus, to provide an extensive suite of training services. Details of their services can be found via the partners section on this web-site.

Raising Money

Raising money can be a minefield with so many options and with so many risks and benefits. Jam, through its own business start up experiences and through helping numerous other UK start-ups, have access to the latest fund raising options and are able to provide some impartial advice on where to get the type of money that would suit your business whether this be from the bank, friends and family or Venture Capital funds.

Jam is not FSA regulated but has partnerships with the leading FSA regulated Corporate Finance companies where a more detailed brief and engagement can be undertaken.

Interim Search

Unlike traditional agencies, Jam only recommend interim managers that we know and have direct experience of, so we can be quite confident that the managers we place have the skills that you need. Using our extensive network, we listen to your requirements and discuss your needs so that we can be sure we're introducing the right people for your business – it's our reputation on the line after all.

Sectors

Jam has significant experience in mobile, IT and software but has also provided advice to a range of different sectors including those looking to get the most from the digital age of mobile, IT and the web. Jam has delivered advice and programmes in to the following sectors:-

Mobile
Fixed Telecoms
Fixed and Mobile Data
IT Security
Cloud Computing
Media and Broadcast
Managed Services
Software
Retail & Channels
Manufacturing (mobile phones)
Leisure Industry

attracting new revenue streams